FAQ

You Asked, We Answered

Looking for more information about Dirt-E Scooters and our Products? Check out our list of frequently asked questions below for some quick answers. Cant find what your looking for?  Get in touch with us today and we will do everything we can to assist.

HOW DO I MAKE A PURCHASE?

Making an order on our website could not be easier.  Just have a browse through our online shop and add any items you wish to purchase into your shopping cart.  After you have finished click on 'checkout', you will then be asked for some information that we require for us to complete the order.

WHAT ARE THE PAYMENT OPTIONS?

We currently only accept payment via Paypal.  If you wish to collect from us we can also accept cash.

DO YOU OFFER FINANCE?

Unfortunately we do not currently offer a finance option, however it is something we are looking into.

WHAT DELIVERY OPTIONS DO YOU OFFER?

All our products come with free postage to UK Mainland.  For more information please see our shipping policy.

 

If you are not from mainland UK please don't worry we will do all we can to get our fantastic range to you at a competitive price.  Please contact us before you place your order and we will get a quote to you as soon as possible. 

WHAT IS YOUR RETURN POLICY?  DO YOU OFFER ANY WARRANTY?

All our products can be returned for a full refund within 14 days.  The items must be returned to us 'as new' in its original packaging and unused.  Please contact us prior to any returns.  Refunds will be processed following an inspection and your refund processed within 48 hours. Please note it can take up to 5 days to show in your account.

All our Maike scooters come with 1 years warranty which is all dealt with at our workshop in Widnes by our experienced engineer.  All postage to be covered by the customer.  Please see our warranty page for full details.

Company Reg. 12656408

©2020 by Dirt-E Scooters.